1. Better Experience
We will only use your data to make your shopping experience better
2. Protection
Your data protection is our priority
3. No Nonsense or Surprises
You will only receive E-Mails from us regarding deals or New Arrivals
4. No Spam
You decide to tick it or unpick it. You have full control
5. Only the important
You will hear from us about the important stuff only. If you don't need it, we will delete it.
Protecting Your Privacy
Lvclothing.co.uk knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. At Lvclothing.co.uk, we are 100% committed to protecting the privacy and security of our customers and site visitors. We totally appreciate and respect how important privacy is. If you have any questions about how we Protect Your Privacy, drop us a line at sales@lvclothing.co.uk
For all our services, the data controller — the company that’s responsible for your privacy— is Minx Clothing (UK) Limited.
Information we hold when you register with us online:
- First Name
- Last Name
- Company Name
- E-Mail Address
- Phone Number
- Address
- City
- County/State
- Zip/Postcode
- Country
- Address Type (Residential / Commercial)
- VAT Number
Information we do not hold at any time:
- Bank Details
- Payment Information (Incl. Debit/Credit Card)
- Any Kind of Password
There is really no way you can or we can store any sensitive information like Bank account, Payment Card information etc on our system. So, our system doesn't store any information about the payment against the purchase you make. Our system only tells us which method you have used to pay for the order.
How we use your information
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How we use your name & contact details |
Why? |
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Deliver your purchases to you |
We’ve got to do this to perform our contract with you (it’s a bit hard to send your order if we don’t use your name and contact details!)
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Send you service messages by text, or e-mail |
We’ve got to do this to perform our contract with you (so we can tell when your order is coming & how is it coming). Also, ask your opinion about the product & service you receive. |
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Sending you information by email, SMS, or post |
To keep you up to date. We only send this with your permission |
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Purchase history and saved items
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How we use your purchase history and saved items |
Why? |
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Sell you things |
We’ve got to do this to perform our contract with you — if you can’t put stuff into a basket, you can’t buy it! |
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Provide customer service and support, and handle returns |
We’ve got to do this to perform our contract with you |
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Finding out what you, and other customers, like |
To ensure we are giving you what you want, and to stay ahead of the competition |
Information about your phone or laptop, and how you use our website and app
Information you give us when you browse our site & make a purchase, including your IP address and device type and, if you choose to share it with us, your location data, as well as how you use our website.
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How we use information about your phone or laptop, and how you use our website and app |
Why? |
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Improve our website and set default options for you (such as language and currency) |
To give you the best possible shopping experience. It tells us the trend people are using to buy stuff online these days. |
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Protect our website |
To prevent and detect fraud against either you or Lvclothing.co.uk – unfortunate, but absolutely essential — and to meet our legal obligations about looking after your data |
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Device type information |
To understand the shopping trend, we use this information to optimize our website to give you the best shopping experience. |
Promotions Or Deals
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How we use your E-Mail address: |
Why ? |
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Run the Promotional Offers, Deals or information about New Arrivals. |
We’ve got to do this to perform our contract with you - If we can't use your E-Mail, we won't be able to send you information about the latest deals or new products. |
Sharing your information
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.
Marketing Messages
If you have said we can, we’ll send you marketing messages by email, text, to keep you aware of what we’re up to and to help you see and find our products.
How to stop marketing messages from Lvclothing.co.uk
You can stop receiving marketing messages from us at any time.
You can do this:
- By contacting our Customer Care Team via an E-Mail to sales@lvclothing.co.uk
Once you do this, we will delete your profile from our system to ensure that you don’t receive further marketing messages.
Keeping your information
We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.
Your rights
You have a lot of rights relating to your personal information:
- The right to be informed about how your personal information is being used (like this notice!)
- The right to access the personal information we hold about you
- The right to request the correction of inaccurate personal information we hold about you (although you can probably do most of this through My Account)
- The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
- The right to stop direct marketing messages, which you can do by contacting us, and to withdraw consent for other consent-based processing at any time
- The right to request that we transfer or port elements of your data either to you or another service provider
- The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office
If you want to exercise your rights, have a complaint, or just have questions, please contact us.
Changes to how we Protect your Privacy
We may change this page from time to time, to reflect how we are processing your data.
If we make significant changes, we will make that clear on the Lvclothing.co.uk website or other Lvclothing.co.uk services, or by some other means of contact such as email, so that you are able to review the changes before you continue to use Lvclothing.co.uk.
Cookies
We use cookies on our website. For more information on cookies, please see below:
We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.
(1) Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Bag” and “Save for Later”.
(2) Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.
(3) Customer preference cookies – when you are browsing or shopping on Lvclothing.co.uk, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.
(4) Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/ . Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete Lvclothing.co.uk user experience that we pride ourselves on providing our customers.”